Here are steps you can take if you are having issues accessing a course media file:
- Try accessing the course in a different browser.
- Content may also be blocked if you are accessing the course from a public or work computer. Try again from a home computer.
- Select the “refresh” button in your browser to reload the page.
- Check to ensure cookies are enabled in your browser settings.
- Clear your browser cache. Steps to do this vary depending on your web browser.